Polycom's workplace wireless telephony solutions allow on-site mobile employees to roam freely throughout the workplace while delivering continuously reliable and available voice and data communications. These solutions interoperate with a customer's existing Voice over IP (VoIP) or time-division multiplexing (TDM) call control system, providing business-grade telephone functionality to a wireless device.
Unlike cellular phones, two-way radio or paging systems, workplace wireless systems provide ubiquitous on-site coverage and support a full range of call control functions. Incoming calls are directed to the appropriate handset then make use of standard telephony features such as forward, transfer, conference and hold to process calls as needed. For outgoing calls, individuals can easily connect with co-workers on-site or to off-site locations, making effective use of existing wire line billing plans and/or VoIP infrastructures.
Workplace wireless systems integrate with other on-premises applications, such as nurse call systems, location-based services, and voice recognition systems to streamline everyday business processes. By combining customers' existing investments in wire line infrastructure and with the power of workplace mobility, businesses of all sizes realize enhanced worker productivity and deliver improved levels of service to their customers.